DC Security Agent

Date:  Jul 14, 2024

Indianapolis, IN, US, 46268

Store # - Mall Name:  US DC

About Our Company

General Description

The DC Security Agent will ensure protection of clients, property and equipment as well as act a deterrent to theft, watch for impending danger and report any suspicious activity they may encounter. The position is also responsible for supporting and partnering with DC Management, Human Resources and Loss Prevention to promote the overall success of the facility ensuring warehouse security and safety. 

Principle Duties and Responsibilities

  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
  • Watches for irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel as required.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious person and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive.

Additional Principle Duties and Responsibilities

  • Patrols assigned area examining doors, windows, and gates to ensure security; on foot to ensure personal, building, and equipment security
  • Prepare daily reports on activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Informs and warns violators of rule infractions, such as loitering, or carrying forbidden articles.
  • Inspect and adjust security systems and equipment to ensure operational use and prevent tampering.
  • Performs other job-related duties as assigned.
  • Observe and report activities and incidents
  • Collaborates with DC Management and Human Resources as needed for overall facility compliance  
  • Support CCTV Reviews and Requests as needed
  • Escorting/Directing Customers/Visitors to the proper department
  • Assigning Lockers to New Hires
  • ID Badge Printing
  • Performs other job-related duties as assigned.

Job Required Knowledge & Skills

  • High school diploma or general education degree (GED)
  • Basic knowledge of Microsoft Office applications (Word, PowerPoint, Excel).
  • Ability to multi task and handle diverse situations.  Strong communication skills.
  • Ability to work with little oversight.  High degree of initiative and motivation.
  • High integrity and ability to maintain confidential information.
  • Working knowledge of CCTV, alarm, access control and locking systems.
  • Ability to respond using discretion and interpretive judgment based on general and specific policies.
  • Ability to maintain accurate records.
  • Ability to react appropriately in emergency situations.
  • Experience within warehouse environment to include familiarity with warehouse equipment preferred
  • Exceptional verbal and written communication skills.
  • Excellent record of attendance and time management 


Reports To

DC Warehouse Director

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 11520 

Location: US DC 


Nearest Major Market: Indianapolis