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Assist, Retail Operations


Indianapolis, IN, US, 46278

Store # - Mall Name:  Corporate Office

General Description:

Provide organizational support for Operations Team and Corporate Office, ensuring consistent, thorough follow through on all projects.


Principle Duties and Responsibilities:

  1. Partner with Operations Team to support store level communications, both electronic and hard copy, coordinating with other departments as needed
  2. Coordinate resolution to incoming customer concerns and keep documentation of all interactions for internal tracking.
  3. Support office Leadership Team as needed.
  4. Work with Operations to ensure timely distribution of company materials and programs.
  5. Assist in organizing information from the field team.
  6. Assist with preparation for on-site Operations meetings.
  7. Support Operations Team and partner with other involved departments in planning and executing semi-annual meetings for field associates.
  8. Support and adhere to all company policies, procedures, and guidelines.
  9. Communicate with employees at all levels of the company.
  10. Travel to stores, as needed.
  11. Ability to work varying days and hours, based on business needs.
  12. Ability to maintain an excellent attendance record.
  13. Other duties as assigned.


Job Required Knowledge & Skills:

  1. Associate’s Degree in business or related field, plus two years relevant experience or; equivalent combination of education and experience.
  2. Proven ability to perform independently with minimal supervision
  3. Strong interpersonal skills.
  4. Excellent written and verbal communication skills.
  5. Ability to operate a computer, as well as maneuver relative software programs.
  6. Sitting required for up to 100% of the daily work schedule.
  7. Viewing a computer screen and working on a keyboard for up to 100% of the daily work schedule.
  8. Ability and willingness to travel overnight for training and/or business meetings.



  • Associate College Degree in Business or Other

Nearest Major Market: Indianapolis