Associate Production Support Engineer
Indianapolis, IN, US, 46278
About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition, to our wide assortment we are the industry leader in on demand customization.
We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse. Lids has built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott’s Cactus Jack, and Post Malone. Creating a community where fans, fashion, and culture collide.
General Position Summary
The Associate Production Support Engineer is responsible for building, testing and implementation of software code that supports and enables Lids’ functional business system activities. Under close direction of Application Engineers, Senior Application Engineers, and/or the Team Lead, the Associate Production Support Engineer, works as part of a project team and participates in application testing and developing enhancements that enable a positive end-user experience.
The Associate Production Support Engineer is responsible for communicating project status, any technical issues uncovered and their resolution. The Associate Application Engineer produces application programs in accordance with a specified business need while following the Lids’ IT technical development standards and processes.
Principle Duties and Responsibilities
Under the close supervision of the Application Engineers, Senior Application Engineers, and/or the Application Engineer Team Lead, the Associate Application Engineer is responsible for:
- Modification and development of software programming applications and application interfaces.
- Identification of data sources, providing data flow diagrams and documentation of processes.
- Writing code for database access, modifications, and constructions including stored procedures.
- Reviewing, analyzing, and modifying programming systems including encoding, testing, and debugging to support the organization's application systems.
- Continually enhancing and expanding technical knowledge of the systems and tools utilized by Lids.
- Supporting and adhering to all company policies, procedures, and guidelines.
- Communicating with employees at all levels of the company.
Other duties as assigned.
Additional Principal Duties and Responsibilities
- Basic knowledge of the manufacturing and distribution industry and its functions including the following areas: Finance, Manufacturing, Sales Order Entry, Supply Chain Management, Inventory Management, Retail Sales, and Merchandising.
- Strong interpersonal skills and the willingness to learn from other associates.
- Awareness of project management requirements.
- Excellent written and verbal communication skills with the ability to influence or persuade others in positive or negative circumstances.
- Ability to manage tasks with attention to detail and accuracy.
- Strong commitment to customer service.
- Strong problem solving and analytical skills.
- Ability and willingness for extended travel (business meetings and/or training).
Reports To
- Vice President of Application Development and Architecture
#LI-AP1
EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.
Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.
Req ID: 21699
Location: Corporate Office
Nearest Major Market: Indianapolis