Continuous Improvement Specialist

Date:  May 30, 2024

Indianapolis, IN, US, 46278

Store # - Mall Name:  Corporate Office

About Our Company

Lids Sports Group, operating within Lids Holdings, Inc. is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across North America, Europe, and Australia. Operating out of Indianapolis, IN, Lids retail stores and affiliated concepts offer officially licensed headwear from collegiate teams and major professional sports teams, as well as branded headwear and other specialty fashion categories in the latest styles and trends in over 1,200 locations and counting. Lids is currently in growth mode with the goal to open a significant number of stores, both domestically and internationally, as well as with the goal to help grow Lids to be the largest brick-and-mortar licensed sports retailer globally.

General Position Summary

A Continuous Improvement Specialist for a Distribution Center plays a vital role in optimizing operations, increasing efficiency, and enhancing overall productivity within the distribution center. This position involves identifying opportunities for improvement, implementing process enhancements, and monitoring performance metrics to drive continuous growth and excellence.

Principle Duties and Responsibilities

  • Process Assessment: Analyze current distribution center operations, workflows, and processes to identify inefficiencies, bottlenecks, and areas for improvement.
  • Data Analysis: Collect and analyze data related to distribution center performance, such as inventory accuracy, order fulfillment, shipping times, and resource utilization, to identify trends and areas of concern.
  • Process Improvement: Collaborate with cross-functional teams to develop and implement process improvement initiatives, including lean manufacturing and Six Sigma methodologies, aimed at reducing waste and enhancing efficiency.
  • Technology Integration: Evaluate and recommend automation or technology solutions that can streamline distribution processes, improve accuracy, and reduce costs.
  • Training and Development: Provide training and coaching to distribution center staff to ensure they are equipped with the skills and knowledge necessary to execute optimized processes.
  • Performance Metrics: Establish and monitor key performance indicators (KPIs) to track the progress of improvement initiatives, and regularly report on achievements to management.

Additional Principal Duties and Responsibilities

  • Root Cause Analysis: Investigate root causes of operational issues and work on corrective actions to prevent recurrences.
  • Quality Control: Ensure quality standards are met and maintained throughout the distribution process.
  • Cost Reduction: Identify opportunities to reduce operating costs while maintaining or improving service levels.
  • Documentation: Maintain accurate records, documentation, and reports related to process improvements and their impact.

Job Required Knowledge & Skills

  • Bachelor’s degree in business, logistics, engineering, or a related field.
  • Previous experience in a similar role, preferably in a distribution or warehouse environment.
  • Proficiency in process improvement methodologies (e.g., Lean, Six Sigma).
  • Strong data analysis and problem-solving skills.
  • Excellent communication and teamwork skills.
  • Knowledge of distribution center operations, inventory management, and logistics.

Preferred Job Required Knowledge & Skills

  • Familiarity with warehouse management systems (WMS).
  • Attention to detail and a focus on process optimization.
  • Strong project management skills.
  • Adaptability to changing environments and priorities.
  • Innovative thinking and a commitment to continuous improvement.
  • Ability to work effectively with diverse teams and stakeholders.
  • Proficiency in using data analysis tools and software.

Reports To

  • Director of Retail Distribution


EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 16711 

Location: Corporate Office 

Nearest Major Market: Indianapolis