E-commerce Project Manager

Date:  Mar 24, 2024

Indianapolis, IN, US, 46278

Store # - Mall Name:  Corporate Office

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Position Summary

The E-commerce Project Manager is responsible for leading and managing the planning, execution, and delivery of various e-commerce projects. This role involves coordinating cross-functional teams, ensuring project objectives are met, and driving the successful implementation of e-commerce initiatives.

Principle Duties and Responsibilities

  • Project Planning: Develop detailed project plans, including scope, objectives, timelines, budgets, and resource requirements.
  • Team Leadership: Lead cross-functional teams, providing clear direction, motivation, and support to ensure project success.
  • Stakeholder Communication: Act as the primary point of contact for all project-related communications, both within the team and with key stakeholders.
  • Requirements Gathering: Collaborate with stakeholders to gather and document project requirements, ensuring alignment with business goals.
  • Risk Management: Identify and assess project risks, developing mitigation plans to ensure on-time project delivery.
  • Quality Control: Implement quality assurance processes to monitor and ensure the accuracy and functionality of e-commerce platforms and features.
  • Vendor Management: Oversee relationships with third-party vendors, including e-commerce platform providers, software developers, and service providers.
  • Timeline Management: Create and maintain project schedules, ensuring milestones are met and projects are delivered on time.
  • Testing and Deployment: Coordinate testing, user acceptance, and deployment of e-commerce solutions, ensuring a seamless user experience.
  • Performance Evaluation: Monitor post-implementation performance, gathering and analyzing data to drive ongoing improvements.

Job Required Knowledge & Skills

  • Bachelor’s degree in Business, Project Management, or a related field
  • Proven experience in project management, particularly in e-commerce or digital projects.
  • Strong understanding of e-commerce platforms and technologies.
  • Proficiency in project management tools and software.
  • Excellent communication and leadership skills.
  • Problem-solving and analytical abilities.
  • Ability to manage multiple projects simultaneously.
  • Knowledge of e-commerce trends and best practices.
  • Attention to detail and a focus on quality.
  • Strong organizational and time management skills.

Reports To

  • Director of E-Commerce & Customer Care



EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 17599 

Location: Corporate Office 

Nearest Major Market: Indianapolis