Employee Engagement Coordinator

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion‑oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Champion, New Era, Nike, and Mitchell & Ness. In addition to our wide assortment, we are the industry leader in on‑demand customization.

We currently operate 1,300+ brick‑and‑mortar locations, including specialty concept stores for the NBA, NHL, and the two largest MLB franchises via our Yankees & Dodgers Clubhouse stores. Lids has built partnerships and collaborations with iconic global brands, creating a community where fans, fashion, and culture collide.

General Position Summary

The Entry‑Level Employee Engagement Coordinator supports the planning and execution of programs that foster a positive employee experience and workplace culture. This role is ideal for an early‑career professional who is passionate about people, culture, and employee well‑being, and is eager to learn and grow within Human Resources or People Operations.

Principle Duties and Responsibilities

• Coordinate employee engagement initiatives, activities, and events (e.g., recognition programs, team celebrations, onboarding programs).
• Support day‑to‑day engagement efforts that promote employee morale, connection, and inclusion.
• Serve as a friendly point of contact for employees with questions about engagement programs.
• Help draft and distribute internal communications related to engagement and culture initiatives.
• Partner with HR team members to promote participation in engagement programs.
• Coordinate with internal teams to support engagement‑related projects.
• Help compile exit survey results and prepare basic summaries or reports.
• Support follow‑up activities based on employee feedback.
• Support employee recognition efforts, including tracking milestones, anniversaries, and awards.
• Assist with event logistics such as scheduling, room reservations, supplies, and vendor coordination.
• Maintain engagement calendars and participation tracking.
• Maintain documentation, trackers, and files related to engagement programs.
• Assist with budget tracking and purchase requests for engagement activities.
• Perform other administrative or project‑related duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent.
• 3–6 months of experience in employee engagement, HR, communications, events, or customer‑service‑oriented roles (including internships or campus involvement).
• Strong organizational and time‑management skills.
• Clear written and verbal communication abilities.
• Positive, approachable, people‑focused attitude.
• Willingness to learn and take initiative.
• Ability to handle confidential information with professionalism.
• Basic proficiency in Microsoft 365 (Outlook, Teams, Excel, PowerPoint).

Preferred Job Required Knowledge & Skills

• Associate’s or bachelor’s degree in Human Resources, Communication, or a related field.
• 1 year of experience in an employee engagement or relevant HR role.
• Experience using JIRA Ticketing System and UKG Ready HRIS.

Work Environment

• Onsite office work environment.
• Standard business hours from 8 a.m. – 5 p.m., flexibility may be provided upon request.

Physical Demands and Travel Requirements

• Ability to constantly sit at a desk in a sedentary work environment
• Ability to frequently communicate clearly and effectively, both verbally and in writing
• Ability to view electronic/written materials and adjust focus when needed (i.e. computers screens, documents, etc.)
• Ability to frequently use a computer, keyboard, mouse, and other standard office equipment.
• Ability to occasionally stand and walk throughout the office.
• Ability to occasionally lift or move items up to 15 pounds.
• Ability to occasionally present information to small and large groups, including team members and leadership.
• The noise level in the work environment is usually moderate.