FLC Administrative Assistan

Date:  Feb 8, 2023

Indianapolis, IN, US, 46278

Store # - Mall Name:  Corporate Office

About Our Company

General Description

This position works under the Lids Executive Assistant by providing basic administrative and technical support for employees at all levels. The ideal candidate works fast to solve problems and is passionate about supporting others. In this position, you'll act as the first point of contact for the business, answer phone calls, meet and greet vendors and clients, manage mail and deliveries, and help with operational duties to keep the Lids main office running smoothly. 

Principle Duties and Responsibilities

  • Retrieve messages from voice mail and forward to appropriate personnel.
  • Answer incoming telephone calls; determine purpose of callers and forward calls to appropriate personnel or department.
  • Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
  • Answer questions about organization and provide callers with address, directions and other information.
  • Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel.
  • Receive, sort, and route mail to appropriate departments and mailboxes.
  • Main conference room scheduling to include meeting set-up and clean-up.
  • Subject Matter Expert on Conference Room Technology and Troubleshooting


Additional Principal Duties and Responsibilities

  • Create and mail various form-letters.
  • Assist with mass mailings within the corporate office.
  • Ability to maintain an excellent attendance record.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Communicate with employees at all levels of the company.
  • Provide excellent customer service.
  • Perform other work-related duties as assigned.


Job Required Knowledge & Skills

  • High school diploma or equivalent plus one year relative experience
  • Ability to promote a positive, professional image
  • Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner.
  • Proven ability to perform independently with minimal supervision
  • Ability to operate a computer as well as maneuver relative software programs.
  • Ability to type 35 words per minute

Additional Job Required Knowledge & Skills


Reports To

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 13122 

Location: Corporate Office 

Nearest Major Market: Indianapolis