HR Operations Specialist

Date:  May 14, 2022

Indianapolis, IN, US, 46278

Store # - Mall Name:  Corporate Office

General Description

Lids is seeking a detailed and analytical HR Operations Specialist to execute a variety of HR transactions focusing on HR Infrastructure, Data, Technology, and supporting the HR team and business needs.  This resourceful individual will serve others by providing critical HR metrics, ensuring business compliance, and identifying opportunities for operational efficiencies as a key member of a growing team. 

Principle Duties and Responsibilities

1.  Collaborate with other HR Operations team members to support retail, distribution center, and corporate employees

2.  Develop scalable processes and improvements for key People processes including onboarding/offboarding, and recognition.

3.  Plan, support, coordinate and execute projects across the organization and reporting on status, risks, issues.

4.  Operate as a Super User of the company’s HRIS, SAP Success Factors within the HR Team.

5.  Maintain and develop key business metrics to support business leaders and departments

6.  Maintain organizational structure and hierarchy by processing, auditing, and troubleshooting employee life cycle transactions within SAP Success Factors.

7.  Maintain knowledge of trends and issues that arise out of daily use of systems

8.  Develop user procedures, guidelines, and documentation on HR Technology for employees, managers, and administrators.

9.  Assist with onboarding processes by reviewing applicant background checks and I-9 and E-verify compliance to determine work eligibility.

10.  Research, interpret, and communicate federal and state laws relating to employment and meal/rest breaks to ensure compliance and communicates potential compliance issues.

11.  Assist HR with maintaining and updating communication outlets, employee handbooks, HRIS systems and LMS to ensure policies, procedures and training information are up to date.

12.  Partner with HR Operations Team and legal counsel on data requests and correspondence regarding legal claims

13.  Partner with the Talent Team and Hiring Managers in the creation of new roles by providing FLSA job analysis

14.  Maintain and communicate COVID-19 protocols to necessary employees

15.  Other duties as assigned.

Additional Principle Duties and Responsibilities

Job Required Knowledge & Skills

1.  Bachelor’s Degree in Human Resources and/or equivalent experience.

2.  2+ years of full-time work experience in Human Resources preferred

3.  Highly proficient working with data in Excel and HRIS applications

4.  Knowledge and ability to conduct research of employment laws and federal regulations

5.  Must be able to handle highly sensitive information with absolute confidentiality and professionalism

6.  Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner.

7.  Strong organization and attention to detail

8.  Strong sense of urgency in responding to internal customers/employees

9.  Ability to work in a team environment


Bachelor's Level Degree in Human Resources or Other

Reports To

HR Manager



EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 8654 

Location: Corporate Office 


Nearest Major Market: Indianapolis