Manager, Warehouse

2nd Shfit 5pm to 3:30am 

General Summary:

Position Description: Process management position, responsible for total customer satisfaction in shipping and distribution departments.  Oversee all rushes from the initial approval process to the orders shipping out in a timely manner. Help answer questions and follow up on orders that need to be addressed quickly. Must be able to work with other employees and managers from other departments.

Principle Duties and Responsibilities:     

• Ensure productivity goals and objectives are achieved

• Oversee the day-to-day fulfillment operations

• Provide update emails on volume levels and staffing
• Review/Monitor all customer service requests
• Ensure you order supplies from MSI for your department
• Support and adhere to all company policies, procedures and guidelines
• Keep the work area clean and tidy
• Respond to daily correspondence in a timely manner
• Perform any reasonable request from line manager, this may include being asked to help other departments

Other Functions and Responsibilities

Performed other duties as assigned

• Work with other departments
• Strive to better the company
• Send emails

Physical Demands/Work Environment:

• Stand and / or walk during shifts between 8 and 12 hours long
• Lift and move up to 50 pounds
• Ability to bend, twist, reaches above the head, kneel, crouch, and /or stretch during shifts works hours.
• Work efficiently and effectively as part of a team
• Engage in full manual dexterity in both hands and wrists 
• Able to consistently work at a fast pace and maintain high productivity and accuracy
• Work with and or around moving mechanical parts
• Must be available to work weekends

Job Required Knowledge, skills and Education:

• Minimum of 5 year logistics or distribution experience

• Supervisor/Management skills in warehouse operations

•     Computer Knowledge – specifically proficient in Excel, Word, RF guns and warehouse management systems

• Trouble Shooting and Problem Solving
• Math skills – ability to add, subtract, multiply and divide
• Effective Communication / comprehension skills – verbal and written 
• Must be 18 years of age or older
• Working holidays may be required
• Overtime is often required (sometimes on very short notices)
• Proven ability to perform independently with minimal supervision
• Attention to detail
• Good timekeeping and work attendance
• Ability to work to as part of a team
• Forklift Truck license advantageous but not essential

Preferred:

• Associates Degree in a related field

Reporting Structure:

Reports to:        Distribution Center Director

Working Condition:

•            Working condition is normal for the warehouse operation