VP, Business Operations

Date: Apr 28, 2025

Location:

Indianapolis, IN, US, 46278

Store # - Mall Name: Corporate Office

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US and abroad. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Lululemon, and Mitchell & Ness. In addition to our wide assortment, we are the industry leader in on demand customization.

We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and the two largest MLB franchises, via our Yankees & Dodgers Clubhouse stores. Lids has built partnerships and collaborations with iconic global brands including Marvel/Disney, Playboy, Travis Scott’s Cactus Jack, and Post Malone, creating a community where fans, fashion, and culture collide.

General Position Summary

This person will help guide and develop the strategic growth of Lids. This person will carry out the operational strategic initiatives driven by the Executive Vice President of Operations and other members of senior leadership. Primary responsibilities will focus around the business functions that directly support our store operations, including, but not limited to: Lids customization and embroidery business, the shop-in-shop operating models, integrated business initiatives, e-commerce operations, and other operational responsibilities. Additionally, this person will work indirectly with several operations business partners, including real estate, visual merchandising, and our Vice Presidents of Store Operations. As a jack-of-all trades, this individual will play a key role in expanding Lids’ footprint and consumer experience.

Principle Duties and Responsibilities

Liaise between senior leadership and leaders of the Lids customization and embroidery business, Macy's in-store team sportswear partnership business, integrated business initiatives team, and ecommerce operations team.
Develop and implement strategic plans for opening and growing Lids' retail stores.
Manage visual merchandise, ecommerce, and real estate strategy.

Job Required Knowledge & Skills

Bachelor's degree in business, marketing, or similar fields.
15+ years of retail leadership experience.
Deep understanding of retail operations.
Familiarity with apparel customization and embroidery preferred, but not required.
Visual merchandising, ecommerce, and retail real estate experience preferred, but not required.

Reports To

EVP of Store Operations

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 22873

Location: Corporate Office